Event Description

Creating Policies and Procedures

Nov. 26, 2020

Optional Course  - QNET Certificate in Management Development (CMD)

8:15 a.m. to 4:15 p.m.
Location: QNET - Suite 660, 175 Hargrave Street, Winnipeg; note that the workshop will be switched to a virtual / online offering if needed 

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Readers frequently turn to policy and procedure documents to understand the internal processes of an organization or department. Yet, those same readers are frequently frustrated because the document is difficult to comprehend due to poor language, organization and layout.

Learn the fundamental factors of presenting a crystal clear message using a reader-friendly format to effectively write policies and procedures.

This training focuses on:

  • understanding the difference between a policy and procedure
  • assessing and determining the content required
  • organizing the content for clarity and understanding
  • writing in a plain language style and creating reader focus
  • formatting to make the policy or procedure document easy to read


Facilitators: 
Marie Antaya is the Director of Eclectic Communications, a highly recognized training and consulting company. As an international speaker, author of four books and adult educator, Marie has shared her expertise with clients in private, non-profit and public sector organizations leading numerous program and course development projects. Marie designs and delivers informative, practical online and offline programs tailored to the audience's needs. Marie has direct adult education training with certificates in Workshop Facilitation and Adult Education. She is certified to deliver workshops and one-on-one sessions using EQ-i 2.0 Emotional Intelligence and Myers-Briggs Type Indicator instruments. Marie is also a Certified Training and Development Professional. 

Susan Portelance is an associate of Eclectic Communications and brings to the classroom over 10 years of training experience and four years of Toastmasters participation where she has honed her public speaking and leadership skills. Susan has completed training in adult education, presentation skills and coaching skills. Also, she is a Certified Training and Development Professional.


This workshop is: 


Fees: 
- QNET Members: $399.00 + GST  QNET member list
- Event Partners (see list below): $399.00 + GST
- Non-Members: $469.00 + GST 
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Event Partners:
(Members of the following organizations receive the partner rate for this event)
- APICS Winnipeg Chapter (APICS)
Manitoba Aerospace


This session is also presented in partnership with:
- Manitoba Education and Training
- CAM:OE, University of Manitoba Extended Education

 

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