Event Description

QUEST: The Mango Principles: Leaders as Community Builders

Jan. 23, 2012

11:30 a.m. to 1:30 p.m.

QNET Member Rate: $39 + GST
Non-Member Rate:   $49 + GST

The word team is one of the most well-used buzzwords in business and leadership circles. Emerging out of sports lingo (as a great deal of our leadership language does), team implies that we are competing for some kind of victory, with some winners and some losers.
In most organizations, collaboration is much more valuable than competition, especially when we need to work with other departments, agencies, and businesses. For collaboration we need communities rather than teams.

In this workshop, we will talk about the mango principles of community-building, exploring the story of how a shared mango once shifted the tone and opened the door to new ways of working together. Starting with one of the most important tools in community-building – story-telling – we will explore what it takes to build a meaningful community that works effectively and collaboratively toward a common goal. Teams play hardball. Communities share mangoes.
Learning Outcomes:
  • Understanding of how a community differs from a team
  • Practical principles for community-building in an organization


Heather Plett is a leadership and communications consultant specializing in creativity, community building, and effective conversations. She has more than twelve years of leadership experience, having worked in leadership positions in the federal government and non-profit industry. Heather was the winner of the 2009 Communicator of the Year Award, presented by the Manitoba Chapter of the Canadian Public Relations Society, and is published in the Globe and Mail, Winnipeg Free Press, Western Producer, Rhubarb magazine, and dozens of other publications. She has received training in leadership development from such renowned teachers as Christina Baldwin, Meg Wheatley, and Peter Block, and currently teaches in the Professional Development program at the University of Manitoba. She has recently joined the leadership team of the Canadian Centre for Narrative Coaching.

is a series of information sessions that bridge the gap between business needs and local consulting expertise. Presentations feature a variety of concepts, tools and practices relevant for today’s workplace.

This session is presented in partnership with Industry Workforce Development, Manitoba Entrepreneurship Training and Trade 

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