Event Description

Conducting Workplace Investigations

May. 10, 2012

8:15 a.m. to 4:15 p.m.

QNET Member Rate: $349 + GST
Non-Member Rate:   $419 + GST

Location: QNET (Note: NEW address - Suite 660, 175 Hargrave St., Winnipeg)

If you are a Human Resource professional, Health & Safety Manager, Union representative, manager, supervisor or lead hand, you may find yourself responsible for conducting workplace investigations into problematic employee behaviour. Conducting a workplace investigation can be challenging in and of itself, never mind the heightened expectation of the Courts that workplace investigations must be done right. It is critical that anyone conducting a workplace investigation today have the essential knowledge and skills to conduct a prompt, thorough and fair investigation.

Workshop Outline:

• The Purpose and Benefits of an Investigation
• Preliminary Steps After an Incident
• The Investigation Process
• Choosing an Investigator / Qualities of an Investigaton
• Preparing an Investigation Plan
• Techniques for Recording Information
• Interviewing Successfully
• Investigation Role Play
• Dealing with Credibility
• Weighing the Evidence
• The Investigation Report

• An optional course in the 70 credit hour Certificate in Management Development (CMD)
• Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba Continuing Education