Event Description

Certificate in Change Management (CCM): The Change Leader's Certificate (virtual)

Nov. 23, 2022

Optional Course - QNET Certificate in Management Development (CMD) 

THREE DAY COURSE (virtual): 

Wednesday, November 23, 30 and December 7, 2022
8:15 a.m. to 4:30 p.m. (central standard time) all three days
$100 Early Bird discount for registrations received by November 1


Pre-Course Orientation (virtual)
Tuesday, November 22
11:30 a.m. to 1:00 p.m. CST

Post Course Integration (virtual)
Wednesday, December 21
11:30 a.m. to 12:30 p.m. CST



Certificate in Change Management (CCM)
Living & Leading Change: Change Leader's Certificate Course

Apply the power of the Readiness Mindset
TM and develop the knowledge and skills to navigate the complexities of any organizational change with confidence.

Become the authority for change within your organization

As a leader, you want to support your team or department as they move through change, but it can be challenging to know what to do. You may wonder "how do I guide my team when I am unsure what to do myself?"

The Certificate in Change Management (CCM) is designed for leaders and managers who want the knowledge, skills, tools and techniques to support their employees and enable healthy and sustainable change in their organization.

Throughout the course, you'll discover how to adopt and use the Readiness MindsetTM to facilitate organizational change without change fatigue and burnout.

At the end of the course, you will know what's needed to build readiness, support your employees, and keep your change initatives from languishing on the side of your desk.

In this course, you will also see how to create a healthy environment for change - one that encourages your team to tackle change with confidence and sets you up for success. 


Course Outline

The CCM "Change Leader's Certificate Course" is a 21 hour immersive and interactive course that will take your change leadership capability to the next level. 

In this course, you will discover what happens when leaders label normal human reactions to change as resistance, and how you can prevent resistance to change with a Readiness Mindset.

Course Kick-off:

In this first session, you will meet your instructor, discover the six characteristics of healthy organizational change, and share your goals for becoming a skilled change leader.

Raising Readiness to Prevent Resistance:

Here is where we'll introduce you to the power of the Readiness Mindset. We will share our signature system for using the Readiness Mindset to prevent change fatigue and burnout. You'll explore the different approaches to organizational change and work with the one approach leading to the highest adoption rate.

Working with the Methodology:

During this part of the course, you will apply and work with the DEAM change management methodology. You'll gain more insight into how the human brain responds to change to know what actions will help and what steps not to take. We'll how you how to help people feel capable and supported, so they will move toward change rather than run from it.

Post Course Integration:

Everything is easier in the classroom. That's why we reconnect with you after the course wraps up. This session explores your challenges, successes and new insights to enable change.

Participate Benefits and Take Away

  • How to use and apply the Readiness MindsetTM to prevent resistance to change
  • How to support your employees to embrace change instead of looking for an exit strategy
  • How to create a transition plan that enables buy-in and commitment
  • How to reduce change fatigue and burnout through healthy and sustainable change management approaches
  • How to communicate any change to increase readiness and prevent resistance
  • New tools, techniques and strategies for leading and managing change

Who should attend?

  • You're a manager leading your team through a major change inititive and not sure what to do.
  • You're a project manager and want to improve your project's success.
  • You're an IT professional and want to make IT implementations easier and get a higher return on your investment.
  • You're interested in Change Management and looking to get CCMP certified.


Dawn-Marie Turner, Ph.D., President of Turner Change Management, is an international researcher, speaker, trainer, writer, and certified management consultant (CMC). She has twenty years of experience in change programming, transition planning and change management coaching. With a doctorate in applied management and decision science from Walden University inMinnesota, Dawn-Marie has developed her own proprietary change transition methodology – DEAM©. She has been a speaker at national and international conferences and her work has been published in the International Journal of Quality and Service Sciences and the International Journal of Knowledge, Culture and Change Management. Dr. Turner works to help her clients use change to increase their competitive advantage.


This workshop is: 

Registration Fees*:
*includes a comprehensive manual with information, tools and templates you can use in your organization

Early Bird Fees - register by November 1 and save $100 off regular fees

- QNET Members: $1895.00 + GST  QNET member list
- Event Partners (see list below): 1895.00 + GST
- Non-Members: $2195.00 + GST 

Regular Fees - register after November 1

- QNET Members: $1995.00 + GST  QNET member list
- Event Partners (see list below): 1995.00 + GST
- Non-Members: $2295.00 + GST 


Event Partners:
(members of the following organizations receive the partner rate for this event)

  • ACMP MB (Association of Change Management Professionals, Manitoba)
  • ASCM Winnipeg Chapter
  • Manitoba Aerospace
  • CPHR Manitoba

Other Affiliations:

CAM:OE, University of Manitoba Extended Education

Funding provided by:
The Manitoba Government

















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