Event Description

Crucial Accountability Add-On

Nov. 23, 2022

8:00 a.m. to 4:30 p.m.
Optional Course - 
QNET Certificate in Management Development (CMD)
Early bird discount! Save $100 when you register by October 17, 2022.


Crucial Conversations - offered on Nov 21 & 22, 2022


Crucial Accountability Add-On

Course overview here

Accountability issues such as lagging performance, quality and low morale can keep you from getting the results you need. Crucial Accountability presents a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency and reducing resentment. 

“In the worst organizations no one holds anyone accountable,
in the good organizations the boss holds people accountable,
and in the best organizations everyone holds everyone accountable.” 

David Maxfield New York Times bestselling author

This training builds on the skills learned in Crucial Conversations and introduces a powerful set of new skills to resolve your most challenging accountability issues. It enables those who already have knowledge of crucial conversations skills to diagnose why someone keeps falling short of set expectations and then derive a plan that both motivates and enables the other person to successfully change his or her behaviours. These additional skills are perfect for crucial accountability discussions that seem resistant to dialogue skills alone

Learn how to:

  • Hold anyone accountable, regardless of position or personality.
  • Begin any performance discussion on the right foot – avoiding defensiveness and costly arguments.
  • Diagnose the underlying causes of misaligned or bad behaviour.
  • Motivate without using power and enable without taking over. 

Course materials:

  • Copy of the bestseller, Crucial Accountability
  • Learner Guide
  • Crucial Accountability Model Card
  • Cue cards for each lesson
  • Crucial Conversations Audio Companion
  • Course completion certificate
  • Six-week ongoing learning experience


Rhonda Barry has been involved with corporate training and development, both nationally and internationally, for over 35 years. She designs and delivers programs and workshops from process and systems training to leadership, sales, team development and train the trainer. Rhonda is certified in Getting Things Done, Crucial Accountability, Crucial Conversations, Influencer, and Myers Briggs Type Indicator (MBTITM). She was a finalist in the YWCA Women of Distinction awards and has been profiled as an Inventive Woman in Canada for her innovative and successful training. 

Tamara Kerr, Leader of Tamara Kerr Consulting is a Master Certified Trainer of Crucial Conversations. She spent 15 years in senior leadership before becoming a consultant specializing in leadership development, coaching and team effectiveness. Praised for her engaging and warm facilitation style, she brings a lighthearted approach to training while being serious about the value of enhancing daily interactions. Tamara emphasizes the importance of quantifiable impact beyond the training event with action plans for integrating skills to achieve results.

This workshop is: 

An optional course (one day / 7 hours) in the 70 credit hour QNET Certificate in Management Development (CMD)

Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education

This program has been approved for 8 CPHR Continued Professional Development Hours by CPHR Manitoba

Workshop Fees:
Early bird discount! Save $100 when you register by October 17, 2022. 

Early Bird Workshop Fees: (register by October 17, 2022)

  • QNET Member: $895 = GST  |  QNET member list
  • Event Partner (see list below): $895.00 + GST
  • Non-Member*: $995.00 + GST  Join QNET

Regular Workshop Fees (after October 17, 2022)

  • QNET Member: $995 = GST  |  QNET member list
  • Event Partner (see list below): $995.00 + GST
  • Non-Member*: $1095.00 + GST   


Event Partners:
Members of the following organizations receive the partner rate for this event

ASCM Winnipeg Chapter
CPHR Manitoba
Manitoba Aerospace

Other Affiliations:

CAM:OE, University of Manitoba Extended Education

Funding provided by:
The Manitoba government




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