Event Description

Crucial Conversations for Mastering Dialogue

Nov. 21, 2022

TWO DAY COURSE - Monday & Tuesday, November 21 & 22
8:00 a.m. to 4:30 p.m. each day 
Early bird discount! Save $200 when you register by October 17, 2022.

Optional Course - 
QNET Certificate in Management Development (CMD)


NOTE: You may also want to attend: Crucial Accountability Add-On
This virtual instructor led training on Wednesday, November 23, 2022 builds on the skills learned in Crucial Conversations and introduces a powerful set of new skills to resolve your most challenging accountability issues.
 Crucial Conversations.


Crucial Conversations for Mastering Dialogue
note: this course was formerly called Crucial Conversations 

Course overview here

Based on the bestselling book Crucial Conversations: Tools for Talking When Stakes Are High, QNET is pleased to present the award-winning training: Crucial Conversations for Mastering Dialogue.

Crucial Conversations training teaches individuals and teams from different backgrounds, departments and specialities how to effectively discuss ideas in a way that leads to virtually everyone buying into the decisions. These skills inevitably result in rapid, sustainable, and wide-reaching positive changes in the results you care about the most.

Learn how to:

  • Identify the conversations that are keeping you from your desired results.
  • Identify how you deal with people when you are under stress.
  • Speak persuasively, not abrasively, no matter the topic.
  • Make it safe for others to share their honest opinions.
  • Deal with people who either clam up or blow up.
  • Gain control of your own emotional responses.
  • Speak frankly without risking everything.
  • Disagree without being disagreeable.
  • Influence without exerting force.

Course materials:

  • Copy of the New York Times bestseller, Crucial Conversations
  • Crucial Conversations Toolkit and Model Card
  • Cue cards for each lesson
  • Crucial Conversations Audio Companion
  • Course completion certificate



Rhonda Barry has been involved with corporate training and development, both nationally and internationally, for over 35 years. She designs and delivers programs and workshops from process and systems training to leadership, sales, team development and train the trainer. Rhonda is certified in Getting Things Done, Crucial Accountability, Crucial Conversations, Influencer, and Myers Briggs Type Indicator. She was a finalist in the YWCA Women of Distinction awards and has been profiled as an Inventive Woman in Canada for her innovative and successful training. 

Tamara Kerr, Leader of Tamara Kerr Consulting is a Master Certified Trainer of Crucial Conversations. She spent 15 years in senior leadership before becoming a consultant specializing in leadership development, coaching and team effectiveness. Praised for her engaging and warm facilitation style, she brings a lighthearted approach to training while being serious about the value of enhancing daily interactions. Tamara emphasizes the importance of quantifiable impact beyond the training event with action plans for integrating skills to achieve results.

This workshop is: 

An optional course (two days / 14 hours) in the 70 credit hour QNET Certificate in Management Development (CMD)

Eligible for credit in the CAM:OE (Certificate in Applied Management: Organizational Effectiveness) in partnership with the University of Manitoba, Continuing Education

This program has been approved for 16 CPHR Continued Professional Development Hours by CPHR Manitoba

Workshop Fees:
Early bird discount! Save $200 when you register by October 17, 2022. 

Early Bird Workshop Fees: (register by October 17, 2022)

  • QNET Member: $1,495 = GST  |  QNET member list
  • Event Partner (see list below): $1,495.00 + GST
  • Non-Member: $1,635.00 + GST  Join QNET

Regular Workshop Fees (after October 17, 2022)

  • QNET Member: $1,695 = GST  |  QNET member list
  • Event Partner (see list below): $1,695.00 + GST
  • Non-Member: $1,835.00 + GST  Join QNET

Event Partners:
Members of the following organizations receive the partner rate for this event

ASCM Winnipeg Chapter
CPHR Manitoba
Manitoba Aerospace

Other Affiliations:

CAM:OE, University of Manitoba Extended Education

Funding provided by:
The Manitoba government



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